We’re here to provide expert assistance and ensure your technology keeps up with your business.
What We Support
Our service desk supports a range of systems and services, including:
Email: servicedesk@bc4.com
Phone: +44 1908 735468
Contact us if you're unsure whether something is covered, and we’ll direct your query appropriately.
When logging an issue, please include:
What to Expect
Once submitted, you’ll receive a ticket number. Our team will triage the issue and provide updates as it progresses to resolution.
Service Levels & Escalation
We work with clients to define tailored service level agreements (SLAs) and escalation paths.