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Managed Services

End-to-End Monitoring, Maintenance & Support
for Retail Systems

Downtime isn’t just inconvenient—it’s costly. That’s why BC4 offers managed services that ensure your systems are stable, secure, and always ready for action. Whether it’s your point of sale, stock control, or ERP system, we monitor, maintain, and support the full tech stack behind your operations—so you can focus on running your business.

 

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What Makes BC4 Managed Services Different?

We don’t just keep the lights on — we keep systems sharp. From proactive patching and real-time monitoring to SLA-backed support, our managed services are designed for mission-critical retail. Whether you're handling 100 tills or 1,000 SKUs, we ensure performance, uptime, and peace of mind — all without tying up your internal IT team.

What Our Managed Services Cover:

  • Day-to-day system monitoring

  • Incident resolution and escalation

  • Regular patching and maintenance

  • User account and access management

  • Backup management and recovery support

  • SLA-based response and resolution times

  • Ongoing reporting and service reviews

Make Every Sale, Every Moment, and Every Event Count

Talk to us about building a retail operation that’s seamless, resilient, and ready for anything.