Downtime isn’t just inconvenient—it’s costly. That’s why BC4 offers managed services that ensure your systems are stable, secure, and always ready for action. Whether it’s your point of sale, stock control, or ERP system, we monitor, maintain, and support the full tech stack behind your operations—so you can focus on running your business.
We don’t just keep the lights on — we keep systems sharp. From proactive patching and real-time monitoring to SLA-backed support, our managed services are designed for mission-critical retail. Whether you're handling 100 tills or 1,000 SKUs, we ensure performance, uptime, and peace of mind — all without tying up your internal IT team.
What Our Managed Services Cover:
Day-to-day system monitoring
Incident resolution and escalation
Regular patching and maintenance
User account and access management
Backup management and recovery support
SLA-based response and resolution times
Ongoing reporting and service reviews
From the shop floor to head office, we support the systems your teams rely on every day—quickly, clearly, and without confusion.