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Picture your most loyal fan They have held a season ticket for six years. Last month, they bought a replica shirt from your online store, grabbed a pie and a pint at the ground on matchday, and ...
Personalisation is high on the agenda for every sports organisation. Fans expect the same level of relevance and convenience from their club’s shop as they do from the world’s leading retailers. At ...
Sports clubs today are rich in fan data, sourced from ticketing platforms, retail systems, loyalty schemes, websites, and mobile apps. Yet despite this abundance, much of it remains underutilised due ...