Microsoft Dynamics NAV extended support ends on 11 January 2028. That date is fixed, and most businesses running NAV know it is coming. What is less well understood is what the deadline means in ...
Blog and Insights
Stay up to date with the latest in retail technology, unified commerce, and operational excellence.
Insights, opinions, and practical guidance from the BC4 team.
on Jul 2, 2026 9:37:38 AM
Every event organiser eventually faces the same question. How do you build a retail operation that can serve hundreds of thousands of fans across dozens of sites, much of it temporary, without a ...
on Jul 1, 2026 8:36:32 AM
When businesses start planning a NAV to Business Central upgrade, the question that generates the most anxiety is almost always the same: what happens to our bespoke development? Years of C/AL ...
on Jun 29, 2026 8:27:41 AM
Microsoft has spent the past year telling the world that Copilot is transforming how businesses work. For anyone running retail or sports club operations on Dynamics 365 Business Central, the natural ...
on Jun 25, 2026 10:51:43 AM
When an ERP partner talks about "hypercare," they usually mean a short, defined window right after go-live. Typically two to four weeks. The implementation team is available, response times are fast, ...
on Jun 24, 2026 10:20:09 AM
Why Sports Club Retail Is Unlike Anything Else Running retail operations for a sports club is fundamentally different from managing a standard high street shop. You have kit launches that generate ...
on Jun 4, 2026 9:42:34 AM
Introduction What true offline mode actually looks like, the failure points buyers should test for, and how to evaluate vendors before you sign.
on Apr 16, 2026 12:53:53 PM
Picture your most loyal fan They have held a season ticket for six years. Last month, they bought a replica shirt from your online store, grabbed a pie and a pint at the ground on matchday, and ...
on Apr 13, 2026 2:53:45 PM
Introduction Most retail IT directors know roughly how many systems they run. The honest answer is usually more than anyone is comfortable admitting.
on Apr 13, 2026 9:25:21 AM
Retail operations do not break because businesses lack systems. They break because too many systems are trying to define reality at the same time.
on Mar 24, 2026 11:04:36 AM
Introduction Retail operations do not break because businesses lack systems. They break because too many systems are trying to define reality at the same time.
on Mar 12, 2026 9:05:32 AM
AI is everywhere in retail right now, but most of the conversation is still too vague. Retail leaders are hearing about copilots, assistants, automation, and agents, often without a clear picture of ...
on Mar 6, 2026 10:47:53 AM
Most retailers today are sitting on more data than ever before. Transaction records, stock movements, customer behaviour, channel performance, supplier costs. The systems exist. The numbers are being ...
on Mar 5, 2026 9:32:45 AM
Most retailers treat their ERP as back-office infrastructure. It processes orders, manages finance, and sits quietly behind the scenes. But in a market where margins are tight, channels are ...
on Feb 12, 2026 11:49:06 AM
For many retailers, 95% stock accuracy sounds like success. It looks strong in reporting dashboards and reassuring in board meetings.
on Jan 15, 2026 10:16:49 AM
Most trade retailers believe they have operational visibility, but what they really have is delayed reporting, fragmented systems, and decisions made on stale data.
on Dec 3, 2025 2:18:55 PM
Seventy percent of stadium retail and commerce transformation projects fail to meet their goals. Shops run on outdated systems, online and in store data rarely match, match day peaks expose gaps in ...
on Nov 18, 2025 11:46:42 AM
At BC4, we’re proud to have a team that blends deep industry expertise with a passion for helping clients transform their operations. This month, we’re spotlighting Christophe Rousseau, our Business ...
on Oct 31, 2025 4:40:23 PM
Retail leaders are under pressure to modernise and unify their systems so they can operate with clarity, speed, and confidence. At BC4, we see it daily - in retail and stadium environments where ...
on Sep 26, 2025 3:05:44 PM
Personalisation is high on the agenda for every sports organisation. Fans expect the same level of relevance and convenience from their club’s shop as they do from the world’s leading retailers. At ...
on Sep 26, 2025 3:04:26 PM
For large sports clubs, governing bodies, and international sides, retail is no longer just about a match-day purchase. Mega stores inside stadiums, online shops, and global fan demand have ...
on Sep 26, 2025 10:19:08 AM
In specialist retail sectors like trade, DIY, and multi-branch environments, margins are tight and customer expectations are high. Managing stock by gut feel or outdated spreadsheets is no longer ...
on Sep 18, 2025 11:47:48 AM
Running a multi-branch retail business has never been more challenging. Customers expect a seamless experience whether they’re shopping online, in-store, or across multiple locations. Competition is ...
on Aug 22, 2025 5:14:05 PM
Imagine losing 3% of your annual revenue simply because your POS and ERP don’t talk to each other. That’s the hidden reality for many specialist retailers.
on Aug 14, 2025 3:28:14 PM
Microsoft Dynamics NAV, formerly known as Navision, has been the backbone of many companies’ finance and operations for decades. However, Microsoft is winding down support for this on‑premise ...
on Aug 1, 2025 9:50:02 AM
Trade retail has always been operationally complex. With layered pricing models, thousands of SKUs, and customer relationships that span years, too many businesses still rely on instinct, anecdote, ...
on Jul 17, 2025 11:20:58 AM
Sports clubs today are rich in fan data, sourced from ticketing platforms, retail systems, loyalty schemes, websites, and mobile apps. Yet despite this abundance, much of it remains underutilised due ...
on Jul 14, 2025 10:24:52 AM
Implementing an Enterprise Resource Planning (ERP) system is essential for sports clubs and organisations. ERP software gives sports businesses the tools they need to streamline operations, enhance ...
on Jul 11, 2025 9:05:11 AM
Introduction Retail is margin warfare. Without visibility, you’re not just behind - you’re exposed. For finance, commercial, and IT leads, the right platform isn’t just a back-office tool - it’s the ...
on Jul 2, 2025 4:51:04 PM
Introduction Retailers don’t have a loyalty problem. They have a visibility problem.
on Jun 26, 2025 10:00:15 AM
Introduction Retail in sport has changed. It is no longer about matchday alone. Today, clubs must deliver frictionless, personalised experiences across every channel, 365 days a year. That means ...